At Bumper To Bumper Auto Parts, customers can expect top-notch customer service from a team of friendly and knowledgeable employees who prioritize efficiency and satisfaction. Customers have praised the store for its straightforward experience, quick response time, and efficient delivery and installation services. One customer highlighted the employees' flexibility and willingness to go above and beyond to help, even in a situation where they grabbed the wrong credit card. Another customer commended the store for its exceptional service when delivering and installing a battery over the phone in under 30 minutes. The outstanding level of service provided by the team at this auto parts store makes it a reliable choice for all automotive needs from parts to installation services.
Location:
USA, Arkansas, Pope, Russellville
Address:
201 N Denver Ave, Russellville, AR 72801
Phone:
Website:
http://www.btbautoparts.com/
Last update:
December 29, 2023
Business Hours
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Gerard Thomas Google Review
"The associate there greeted me at the door and asked me if I needed help. Showed me where to look for and suggested what would work, then explained to me how to use the part. This was much better service than I received at the other parts store where the associate just pointed me to where I needed to go and told me to see if there's something that works for me. They surely were not in the "Zone " that day. If you're not sure of what you need or what you're doing I would go to this place first."
Thomas Ciabatti Google Review
"This place is great! Been there twice now and ALWAYS receive excellent customer service! All the employees are friendly, knowledgeable, and greet you as soon as you enter. Last time I was there, I grabbed my wife's credit card instead of my own, but they gave me NO problems...they just verified that my license had the same last name. It saved me from having to go back home."
James Smith Google Review
"Absolutely the best parts house in town! Stacy and Chuck teamed up to deliver and install a battery for my stranded daughter in less than 30 minutes from when I purchased it over the phone. Can't thank you guys enough. Y'all are truly awesome!"