Trying to find reliable used auto parts and exceptional customer service? Look no further than Bruce Auto Parts. Despite not having a location in Midlothian or closer, customers find the visit to their family-owned business worth the trip thanks to their extensive inventory and professional team. The seamless process of checking for availability over the phone and receiving a prompt call back once the part is found is highly appreciated by customers. Their dedication to putting customers first is evident through their willingness to help out-of-town customers like Kimberly, who was able to continue her journey home with a rear axle from Bruce Auto Parts. Even if you encounter any issues with the part you purchase, their team will ensure that you're taken care of without any additional hassle.
Location:
USA, Virginia, Hanover, Mechanicsville
Address:
8218 Mechanicsville Tpke, Mechanicsville, VA 23111
Phone:
Website:
www.bruceautoparts.com
Last update:
December 24, 2023
Business Hours
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Eva Green Google Review
"Called to see if they had the part I needed. They did and was told they would call when it had been found. Paid over phone. True to their word, they called soon after. Very smooth process. Just wished they had one closer to or in Midlothian. Definitely would refer Bruce Auto Parts to anyone."
Michael Hankes Google Review
"I had a series of unfortunate events that has caused me to break down in VA. Thank God for Bruce's autoparts and for miss Kimberly who was the savior of the day. They were able to find me a rear alex for my tacoma so I can get my truck home soon. I am not local here but I would def recommend this family owned 3rd generation run buisness. As a buisness owner myself I appreciate the way they care for the customer. It showed threw with my experience. Thank you to Kim and the team again"
Andrew Taylor Google Review
"Great part selection and great customer service. The differential I bought had signs of problems once I opened it up. They let me return it and swap it for another one on the lot for no additional cost and without a hassle. Thanks, I'll be back!"