When it comes to recycling centers, look no further than Benton Metal Recycling. This family owned business is dedicated to providing exceptional service to both employees and customers. The owner's commitment to going above and beyond for customers is evident in every interaction at the window, making for a pleasant experience with fair payment policies. The friendly staff at Benton Metal Recycling make every visit worthwhile, contributing to their status as a true asset to the community. Customers can trust that they will be treated with the highest degree of respect and fairness every time they visit this local gem. With a strong focus on giving back and involvement in the community, Benton Metal Recycling stands out as a top choice for all your recycling needs.
Location:
USA, Michigan, Berrien, Benton Harbor
Address:
1256 Milton St, Benton Harbor, MI 49022
Phone:
Website:
https://bentonmetalrecycling.com/
Last update:
December 31, 2023
Business Hours
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Warren Stewart Google Review
"Unless you like nails in your tires and being cheated, Stay Away. Also, don't believe a word of their response to this feedback. I've never left negative feedback for any business, but BMR earned this one. I brought them 35 pounds of heavy gauge solid copper wire. They quickly removed the pile from the scale and dumped it, then only credited me for mixed-alloy stranded wire (worth 40% less). I'm an experienced recycler, so I wrote to ownership and gave them a chance to make it right. They did nothing. Any business that would rather cheat someone out of $25 instead of working to earn repeat customers is a business to avoid.
REPLY TO BMR: No return letter was ever received at either my physical address or email. My letter also contained my home phone number, which was never called. The wire I brought in was standard household copper wiring (romex and cloth covered), not "very heavily insulated" wire, and the nail in my tire occurred during a previous visit to your scrap yard area. As far as checking the payout slip, what good would it have done? The wire had already been comingled with other scrap. I wrote you a polite letter explaining what happened, then waited 2 weeks for a response before leaving this review."
Quinton Schaffer Google Review
"Poor ethics. Rude staff...they do not even follow their own scheduled and posted hours...will close early....if its Friday,..nice weather,...any other day ending in "Y", just because they feel like it...I spoke with the rude staff who informed that they "routinely close at 4:20"... If that's the case, then the posted close time should be 4:20 then, not 4:30. Not interested in customer service here at all. More importantly if I cant trust the business hours how can I trust the scale???stay clear"
The Froyo Queen Google Review
"This place is a family owned business that appears to treat its employees and customers with the highest degree of respect. The owner often goes out of his way to help out customers and is heavily involved in giving back to the local community. I have watched numerous interactions that indicate this, one recently where I overheard him offering to help out an employee who was in tough situation. I didn't get the details, as I couldnt really hear too well and I didnt want it to seem like I was eavesdropping, but it seemed like this man genuinely cared about his employee's well being which was refreshing. Moreover, I can say i have been paid fairly every single time and every interaction i have had at the window has been pleasant. The lady who works that is always extremely nice to me and I look forward to my trips here as a result. I hope they stay in our area for many years as they are an asset to our community."