Customers rave about the excellent customer service and knowledgeable staff who are always willing to help locate the specific parts needed. The extensive inventory and organized yard make it easy to find exactly what is needed, saving customers time and frustration. The fair pricing and warranty options on parts provide peace of mind, knowing that they are investing in reliable products.
Convenience is key, with a website that allows customers to search for available parts before even stepping foot in the yard. The efficient ordering process and fast shipping options mean that customers can quickly get their vehicles up and running again. Overall, B&R Auto Wrecking provides excellent service and a broad range of auto parts to meet the needs of every customer.
Location:
USA, California, Butte, Oroville
Address:
2815 Feather River Blvd, Oroville, CA 95965
Phone:
Web:
https://www.autowrecking.com/locations/oroville
Last update:
December 28, 2023
Operating Hours
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Natalia Mendez Google Review
"I never do this but after reading the last review & somebody had the same experience as me I felt the need to leave a review as well to warn others. I called looking for a part for my Chevrolet Cruz they said they had it in the yard I was given a price estimate over the phone. I went into the yard to get the part then went to the lobby & A heavier Set male had attitude with a louder tone had gave me attitude from the start.I let him know that they gave me a price estimate over the phone for the part i needed and NOW it was almost double then what I was told on the phone. When I told him he started calling me a lier saying I never called and I “should know better”? Mind you he is saying all this in front of another customer. I have never felt so Humiliated before in a store. I felt that things could have been better communicated when I arrived. so as in embarrassed as I was I didn’t think I did anything wrong nor was i lying. I was crying almost the whole drive home. If I could I would leave ZERO STARS. This is NO WAY to treat your customers."
Giovanni Duenas Google Review
"I would strongly advise against visiting this establishment as they employ deceptive tactics to lure customers in with the promise of exceptionally low prices. upon getting ready to pay for the items you took the time to find they charge significantly more than the actual value of the parts, sometimes even double. Then get mad when you don’t want to pay their overpriced items. Furthermore, the Heavyset staff member, displays a remarkable lack of respect towards customers from the minute you step inside.This individual is known to engage in arguments, accuse customers of dishonesty, and exhibit disrespectful behavior. It appears that their primary objective is to attract customers by advertising and guaranteeing unbeatable prices, only to subsequently overcharge and mistreat them once they have invested time in selecting the desired parts. It would be Best to avoid this establishment until they cease their deceptive practices towards customers and address the issue of the unprofessional staff member. Unless you would like to be Mistreated so bad your left dumbfounded."
Andrew Sagami Google Review
"If i could leave ZERO stars I would, I have had had my customers car apart for a week now due to no one in their company knowing where my part is. I have been given the run around on delivery eta three different times by 3 different people each time having something different to say. One representative assured me that I was lied to by the previous employee. On top of that the first part I received was CLEARLY broken and removed VERY un professionally. 0/10"