Located in a prime location, this auto parts store offers an extensive selection of products to meet all your vehicle maintenance needs. Despite being slightly understaffed at times, the staff provides excellent service, ensuring a pleasant customer experience. Whether you require batteries, accessories, or professional advice, this store is committed to assisting you in getting back on the road with confidence. The team's ability to problem-solve in challenging conditions is commendable, and they go above and beyond to ensure customer satisfaction. With convenient installation services and a dedication to customer service, this place is sure to meet all your automotive needs with expertise and efficiency.
Location:
USA, California, Los Angeles, Los Angeles
Address:
162 S Vermont Ave, Los Angeles, CA 90004
Phone:
Web:
https://www.autozone.com/locations/ca/los-angeles/162-s-vermont-ave.html
Last update:
December 15, 2023
Business Hours
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Reviews
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Carlos C Google Review
"Be aware of these guy his name is Roberto he was rude and disrespectful,very unprofessional.
i got to the store to collect the core charge of my battery.i explained that I misplaced the receipt but with my phone number he can retrieve the transaction.
in a grumpy mood he said if you have one ?. I noticed his behavior that I asked, hey what’s wrong why are you acting like that, you have to be polite.I guess he got upset because he was doing his job no idea.he didn’t care and he said I don’t want to argue with you ok. Well. I let him finish I asked for his name I took a picture of him which is not illegal to do so. He got super mad and started to harassed me to the point to almost hit me. workers like him are not good assets for the business.i will sue your company if the next time I receive the same treatment."
Flower Power Google Review
"Extremely rude staff there!! Especially to women!! No experience with customer care! Humberto should definitely not work with any customers! I didn't buy anything, because of such rudeness! It was not the first time I was greeted rudely. Last year a tall colored guy was lazy and rude as well and others aren't pleasant either on Vermont! So I went to one on Washington and over there everybody was friendly, helpful and knowledgeable!"
Johannes Westin Google Review
"Slightly understaffed when I came in, but all contact with staff was pleasant. Had a dead battery but wanted to be sure, and within 5 minutes someone was confirming my theory with their tester. Purchased a new battery and they helped install and collect the old battery. Every interaction was great. They had to restart their POS because it was messing up and the payment terminal is on its last legs. Finding solutions in subpar conditions is admirable, and I salute the staff of this branch. I will come back."