Located in South Bend, Auto Parts City is a stand-out choice for those seeking hard-to-find used car parts. Their customer service is truly exceptional - Jenn's professional approach and commitment to helping customers really sets them apart from the rest. With punctual responses, attention to detail, and a willingness to go the extra mile, this family-owned business is highly recommended by satisfied clients. From assistance with locating specific parts to accommodating after-hours pickups, Auto Parts City consistently delivers excellent service. Whether near or far from South Bend, their dedication to providing quality auto parts makes them an optimal choice for your automotive needs.
Location:
USA, Indiana, St Joseph, South Bend
Address:
25958 IN-2, South Bend, IN 46619
Phone:
Website:
http://www.autopartscity.net/
Last update:
December 17, 2023
Operating Hours
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Dale Hemme Google Review
"These folks really made a difference for me this week. I was searching for a hard to find drive shaft, and was calling yard after yard that were advertising on a popular parts search. I was getting so much run around. A place in Illinois let me wait all day planning to make the trip out before calling to let me know they couldn't find it. Enter Jenn. When she answered the phone at Auto Parts City, the level of customer service I received let me know that I was dealing with a real professional. She wasnt in a rush to get off the phone like so many folks in this industry who act like you're wasting their time calling about a part.
Her communication and punctuality in getting back to me, sending pictures of the part, and even arranging to put it aside so I could pick up after hours (and a long drive from Cleveland) saved a $5000 job for my shop. Today her customer service enabled me to maintain mine! When I am sorting through the search results in the future I will always remember that Kowalski Auto Parts City is an A1 yard to work with! I highly recommend them to people both near and far from South Bend!"
Jon Rigas Google Review
"Great people to do business with! Angel and Jen are amazing! Stand behind there stuff, and not out to hurt anyone! Good family business! You can't go wrong here!!!"
Ruth Cripps Google Review
"They are the nices and very honest people, they sent me pics of the lift gates called several times wasn't ever rude, helped us wrap and load and secure it to our truck. I will be doing business with them again and recommending them to other."