At this auto parts store, customers can expect a vast selection of automotive parts and accessories. The attentive and knowledgeable staff is dedicated to providing great service, ensuring that customers find the right part for their vehicle. With a focus on detail when it comes to ordering parts, the staff are informative and go the extra mile to get quality parts at a good price. In addition to offering a variety of products including batteries and oil filters, the store's dedication is evident in its commitment to customer satisfaction. Despite being busy at times, the staff remains attentive and helpful, making sure that every customer's needs are met. Whether it's finding the right part or getting professional installation service, this business has it all.
Location:
USA, Virginia, Prince William, Woodbridge
Address:
14472 Richmond Hwy, Woodbridge, VA 22191
Phone:
Web:
https://stores.advanceautoparts.com/va/woodbridge/14472-richmond-hwy
Last update:
December 16, 2023
Business Hours
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Juan Canahui Google Review
"Came here for a simple battery swap and I was there nearly 2 hours. The main manager today, a lovely woman, was trying to hold the whole place together.
Unfortunately, the people working under her were inexperienced, untrained, and some rude.
I ended up just canceling the whole thing, as one of the employees accidentally dropped a part that held the battery in place into my car engine compartment, and could not get it back out or secure the battery. in fact, he couldn’t even tighten down the terminals on the battery to keep them in place. I understand he was young and inexperienced, and I tried to help him as much as I could, but there was clearly a lack of training.
I’m just upset that I wasted so much of my Saturday there getting nothing accomplished.
And to top it off. An older guy working there with a bald head tried to tell me that it was my fault for wanting to get the battery installed by them. buddy, my car wouldn’t start and you literally advertise a free battery installation with purchase on your front window."
Oshaen Google Review
"Everyone was very helping in trying to find what works best for me. Great service"
Buzz Year Google Review
"The staff are very attentive to detail when it comes to ordering the right part for your car. They are informative and try to get great parts for a good price. Does get busy at Carquest but the attentive to detail on ordering the right part is great."