At the auto parts store located at 1259 Ellis Ave, Jackson, MS, customers will find a wide variety of automotive parts and accessories, including batteries and oil filters. The highlight of this establishment is its outstanding customer service, which has left many patrons singing its praises. One customer shared how the staff went above and beyond to help them when their car broke down, even providing first aid for a minor injury sustained during the ordeal. Another customer appreciated the cost-effective prices for wiper blades and was pleasantly surprised when the staff not only installed them but also took the time to show them how it's done. These reviews highlight the helpfulness and compassion of the staff members who care about their customers' safety and well-being. The store's dedication to excellent service makes it a go-to destination for all car-related needs in Jackson, MS.
Location:
USA, Mississippi, Hinds, Jackson
Address:
1259 Ellis Ave, Jackson, MS 39209
Phone:
Web:
https://stores.advanceautoparts.com/ms/jackson/1259-ellis-ave
Last update:
December 17, 2023
Operating Hours
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Gabe Worley Google Review
"We want to recognize a store we went in Jackson Ms. We had outstanding customer service done for us when we was in a pickle. We was on our back to Missouri when we needed an alternator. They went above a beyond to help us be on our way. They shown compassion when I came in cut my finger and got it fixed up. They even helped us with tools so we can fix our car in the parking lot. I appreciate what they did for us. Above and beyond customer service. Thank you so much!"
David Hoskins Google Review
"Went there for new wiper blades. Got them for a good price.
Was embarrassed to tell the guy I didn't know how to put them on, but he was very chill about it and put them on for me and showed me what to do so I know for next time.
Staff was very helpful and knowledgeable."
Milton Booker Google Review
"Never again will I come to this location. I went to this location for rear rotors and brake pads. The associate was extremely unprofessional. He was more interested that I did not want to take a “deal” to get my items cheaper by paying cash. This took 30 mins-45 mins only for him to charge me for the wrong items. Then turn around to try and get the correct items only to find out they did not have them. Which was another 30 mins. I took my business to Autozone!"